TOILET REPAIR & REPLACEMENT
Toilet Repair & Replacement in Plymouth & the West Metro
Brass Tacks Plumbing, Heating & Cooling fixes running, leaking, clogged and rocking toilets and installs new toilets in Plymouth, MN and throughout the Twin Cities West Metro.
We’ll find out what’s wrong, give you an upfront price and fix it right, whether that’s a new flapper, a new wax seal or a new toilet. We also install toilets you’ve already bought.
Common Toilet Problems We Fix
A toilet problem is easy to ignore until it isn't. A running toilet can waste a lot of water, and a slow leak at the base can damage the floor and the ceiling below.
Know the Price Before We Start
Most toilet problems can be repaired, and a repair usually costs far less than a new toilet. We find the cause first, then give you an upfront price before anything begins.
If your toilet does need replacing, we can supply and install a new one, or install a toilet you've already bought.
Members save 10%. Built to Last members get 10% off repairs and no diagnostic fee. See the membership.
We'll explain what's wrong and give you the price before we start.
8 Signs Your Toilet Needs Attention
Runs or Refills on Its Own
A worn flapper or fill valve lets water leak into the bowl, so the tank keeps refilling.
Water Around the Base
Water on the floor can mean a failed wax seal, a cracked bowl or a loose supply line.
Rocks or Wobbles
A loose toilet can break the wax seal and let water leak under the floor.
Clogs Again and Again
Repeat clogs can point to an object stuck in the toilet or a problem further down the drain line.
Weak or Incomplete Flush
Worn parts, low water level or mineral buildup can cause a weak flush.
Stain on the Ceiling Below
A water stain under a bathroom often means the toilet is leaking at the floor.
Cracked Tank or Bowl
Cracks can leak suddenly and usually mean it's time for a new toilet.
Sewer Smell in the Bathroom
A failed wax seal or dry drain can let sewer gas into the room.
Toilet clogged, or is it the main line? If more than one drain is slow or the toilet backs up when the washer drains, the problem may be in the main sewer. See main sewer drain cleaning.
Want to try a fix yourself first? Read our running toilet guide and step-by-step toilet repair guide.
What to Expect When We Repair or Replace a Toilet
Most toilet repairs and replacements are done in one visit.
Find the Problem
We check the tank parts, the seal at the floor, the supply line and the shutoff valve to find the real cause.
Upfront Price
You get a price for the repair or replacement before we start, and we'll tell you if a repair is all you need.
Repair or Remove
We replace worn tank parts, or pull the toilet, clean the flange and check the floor underneath.
Set & Seal
We set the toilet with a new wax seal and mounting hardware, and replace the supply line or shutoff if needed.
Test & Clean Up
We flush and test for leaks, and haul away your old toilet if it was replaced.
Toilet Repair, Replacement & Installation
From a running toilet to a brand-new one, these are the toilet services we provide.
Running & Leaking
Toilet Repair
We replace flappers, fill valves, flush valves, handles, tank gaskets and supply lines to stop running and leaking.
- Flapper and fill valve
- Flush valve and tank gaskets
- Supply line and shutoff
- Handle replacement
Pull, Reset &
Flange Repair
A toilet leaking at the base needs a new wax seal, and sometimes a new flange or a fix to the subfloor underneath.
- New wax seal and bolts
- Flange repair or replacement
- Rocking toilets stabilized
- Subfloor checked
Clogged Toilet
Clearing
We clear stubborn clogs with a toilet auger, or pull the toilet to remove objects that won't come out from the top.
- Toilet auger
- Objects removed
- Toilet pulled if needed
- Main line checked if it keeps clogging
Toilet Replacement
& Installation
We install new toilets we supply, or toilets you've bought, and haul away the old one.
- Round and elongated models
- Comfort height options
- Customer-supplied toilets
- Old toilet hauled away
Toilet running or leaking? Schedule a repair. Most fixes take one visit, and you'll get the price before we start.
SCHEDULE TOILET REPAIRRecent Toilet Repairs & Replacements
Real toilet jobs from our crews, with names and addresses removed.
Toilet That Ran Off and On
A Kohler toilet in a 2005 home kept running intermittently. We replaced the flush valve seals, fill valve and supply line and tested it.
Gap Under the Flange
In a 1986 home, we removed the old flange, found a gap in the subfloor, shored it up with wood, installed a new flange and set the homeowner's new toilet.
Clog Past the Auger
The clog was more than 6 feet down, so we pulled the toilet, cleared the line 9 to 10 feet to the stack, pulled back paper towels and reset it.
Comfort-Height Upgrade
In a 1983 home, we replaced the old toilet with a new round-front, comfort-height toilet and hauled the old one away.
Seal That Never Sealed
We pulled and reset an upstairs toilet and found the old wax seal was too low and had never sealed properly.
Leak Into the Basement
A main-floor toilet was leaking into the basement mechanical room. We pulled and reset it and found a loose spacer ring.
Schedule a toilet repair or replacement with Brass Tacks Plumbing, Heating & Cooling. We'll find the problem and give you an upfront price.
Save on Plumbing Repairs With Built to Last
Built to Last members get yearly plumbing, heating and cooling maintenance, no diagnostic fee and 10% off repairs for $29 a month, plus priority scheduling.
For larger bathroom projects, financing through GreenSky may be available, subject to credit approval. See our financing options.
Toilet Repair FAQs
Answers to common questions about running, leaking and clogged toilets, replacement and cost.
Why does my toilet keep running?
The most common cause is a worn flapper or a fill valve that's set too high or failing, which lets water flow into the bowl so the tank keeps refilling. Replacing the flapper or fill valve usually fixes it. See our running toilet guide.
Why is water leaking around the base of my toilet?
Usually the wax seal under the toilet has failed, often because the toilet was rocking or wasn't set properly. It can also be a loose supply line or a crack in the bowl. A toilet leaking at the floor should be pulled and reset with a new seal before it damages the subfloor.
My toilet rocks. Is that a problem?
Yes. A rocking toilet can break the wax seal and start leaking under the floor. We can stabilize it, reset it with a new seal and check the flange and subfloor.
How much does toilet repair cost?
It depends on the problem. Replacing a flapper or fill valve is a smaller job than pulling the toilet to replace a wax seal or repair the flange. We find the cause first and give you an upfront price before we start.
How much does it cost to unclog a toilet?
Most clogs can be cleared with a toilet auger. If the clog is further down the line or the toilet needs to be pulled, it takes more work. If several drains are slow, the problem may be in the main sewer line. We'll give you the price before we start.
Should I repair or replace my toilet?
Most toilet problems can be repaired. Replacement makes sense if the tank or bowl is cracked, the toilet clogs constantly, it's very old and uses a lot of water, or you want a comfort-height or more efficient model.
How much does it cost to replace a toilet?
It depends on the toilet you choose and the condition of the flange and floor. The price includes removing and hauling away the old toilet. We'll give you an upfront price before we start.
Will you install a toilet I bought?
Yes. We include a new wax seal, and a new supply line where needed. Our warranty covers our installation work, and the toilet itself is covered by its manufacturer's warranty.
What's the difference between a round and an elongated toilet?
A round bowl is shorter and fits smaller bathrooms. An elongated bowl is longer and many people find it more comfortable. Comfort-height toilets sit a little taller, which makes sitting and standing easier.
Is a leaking toilet an emergency?
A toilet that's overflowing or leaking onto the floor should be shut off at the valve behind it right away. If you can't stop the water, call (612) 888-1234. See our emergency plumber page.
Can a toilet cause a sewer smell?
Yes. A failed wax seal can let sewer gas into the bathroom. See how to stop a sewer gas smell.
Do you repair toilets in my area?
Yes. Brass Tacks repairs and replaces toilets in Plymouth, Wayzata, Minnetonka, Maple Grove, Medina, Orono and the surrounding Twin Cities West Metro. Learn more about our Plymouth plumbing services.
Fix Your Toilet the Right Way
Running, leaking, rocking or clogged, we'll find the problem, explain your options and give you an upfront price before we start.
Toilet repair and replacement in Plymouth, Wayzata, Minnetonka, Maple Grove, Medina, Orono and surrounding Twin Cities West Metro communities.