Expert Plumbing, Heating & Cooling in Plymouth & the Twin Cities West Metro

An air conditioner can run without properly cooling for several reasons, including restricted airflow, a dirty filter, a frozen evaporator coil, electrical or control problems, an outdoor-unit problem, or a refrigerant-related issue.

If the system is running but the indoor temperature continues to climb, it is better to diagnose the cause than keep lowering the thermostat. Learn more about our AC repair services . If your cooling system has suddenly stopped working and the problem is urgent, visit our emergency HVAC service page.

Ice on an air conditioner is not a sign that the system is producing extra-cold air. It usually means something is preventing the system from operating correctly. Airflow problems and certain refrigerant-related problems are among the possible causes.

If the system is frozen, continuing to operate the AC can make the problem worse. Turn the cooling mode off and arrange for the cause to be diagnosed. Our AC repair page explains more about cooling-system problems.

Start with a few safe checks: make sure the thermostat is set to HEAT and above the current room temperature, check that the furnace power switch is on, look for a tripped breaker, and make sure the furnace filter is not severely restricted.

If you still have no heat, the furnace should be diagnosed rather than repeatedly reset. During Minnesota winter weather, we prioritize urgent no-heat problems, with same-day appointments when technician availability allows. Learn more about our furnace repair services . For an urgent heating or cooling failure, visit our emergency HVAC service page.

An HVAC problem becomes more urgent when your heating or cooling system suddenly stops working and conditions inside the home are becoming unsafe or difficult to manage. Examples can include no heat during very cold Minnesota weather, a complete cooling failure during extreme heat, electrical or burning odors, or a system that is repeatedly shutting down and will not operate normally.

If you smell gas, leave the affected area and contact your gas utility or emergency services from a safe location. If a carbon monoxide alarm sounds, move to fresh air and follow the alarm manufacturer's and local emergency guidance.

For urgent furnace, AC, or heat-pump problems, learn more about our emergency HVAC service . Our phones are answered 24/7, and urgent HVAC calls are prioritized based on the problem and technician availability.

A system failure does not automatically mean the equipment needs to be replaced. The decision should consider what failed, the age and overall condition of the equipment, repair cost, previous repair history, efficiency, and how reliable the system is likely to be after the repair.

Brass Tacks Plumbing, Heating & Cooling diagnoses the problem first and explains the available options. If replacement becomes worth considering, you can review our furnace replacement and AC replacement services.

Not necessarily. If one piece of equipment is still in good condition and compatible with the new equipment, replacing both may not always be necessary.

If both systems are older, have recurring problems, or the equipment needs to be matched differently for the replacement, replacing them together may be worth considering. The best answer depends on the condition and configuration of the equipment in your home rather than a one-size-fits-all rule.

Yes, modern cold-climate heat pumps can provide heating in cold weather, but system selection and design matter significantly in Minnesota. Some homes use a heat pump with a gas furnace or other backup heat source so the systems can work together as outdoor temperatures change.

The right setup depends on the home, existing equipment, comfort goals, energy costs, and the particular heat-pump system. Explore our heat pump installation services to learn more.

Some temperature difference between floors is common, but a consistently uncomfortable upstairs can also point to airflow, ductwork, insulation, equipment sizing, balancing, or other HVAC issues.

If the difference has suddenly become worse or very little air is reaching upstairs rooms, that can also indicate a system problem. Our HVAC services cover heating, cooling, heat pumps, maintenance, and indoor comfort problems.

Plumbing problems become more urgent when water is actively damaging the home, a pipe has burst, you cannot control a major leak, sewage is backing up, or an important plumbing system cannot be used safely.

If possible, shut off the affected water supply while you arrange for help. For urgent plumbing problems, visit our emergency plumber page or call (612) 888-1234. Our phones are answered 24/7, and urgent calls are prioritized based on the problem and technician availability.

Hard water contains dissolved minerals that can leave scale on fixtures and build up inside plumbing equipment over time. Water heaters can be especially affected because minerals can accumulate as water is repeatedly heated.

The right treatment depends on your home's water conditions and what you are trying to correct. Learn more about water softener installation and reverse osmosis systems .

No hot water does not automatically mean you need a new water heater. Some failures involve repairable components. Replacement becomes more worth considering when the tank itself is leaking, the equipment is significantly deteriorated, problems keep returning, or the repair cost is difficult to justify given the condition of the unit.

Start with a diagnosis. You can learn more about water heater repair or water heater installation and replacement .

Regular maintenance gives a technician an opportunity to inspect system operation, identify developing problems, and address maintenance items before the equipment is working under peak seasonal demand.

Many homeowners schedule cooling maintenance before summer and heating maintenance before winter. Learn about our plumbing and HVAC maintenance plan or AC maintenance .

Yes. Brass Tacks Plumbing, Heating & Cooling handles urgent plumbing, heating, and cooling problems in Plymouth and throughout the Twin Cities West Metro. Our phones are answered 24/7 so you can reach a real person when an urgent problem occurs.

Emergency calls are prioritized based on the problem and technician availability, with same-day appointments when availability allows. For plumbing problems, visit our emergency plumbing service . For urgent furnace, air conditioning, or heat-pump problems, visit our emergency HVAC service .

Brass Tacks Plumbing, Heating & Cooling provides residential plumbing, heating, and cooling services for homeowners throughout Plymouth and the Twin Cities West Metro.

Our services include plumbing repair, emergency plumbing, water heaters, water treatment, furnace repair and replacement, air conditioning repair and replacement, heat pumps, emergency HVAC service, maintenance, and other home comfort services. Explore our plumbing services or HVAC services .