PLUMBING & HVAC IN EDEN PRAIRIE, MN

Plumbing & HVAC in Eden Prairie, MN

Brass Tacks Plumbing, Heating & Cooling serves homeowners across Eden Prairie from our shop in Plymouth. We handle plumbing repairs, water heaters, drains and sewer lines, bathroom remodel plumbing, furnaces, air conditioning and indoor air quality, and we explain your options and give you an upfront price before any work begins.

New white one-piece toilet installed in a remodeled bathroom with wood-look tile floor
Local know-how

What to Know About Water and Plumbing in Eden Prairie

Eden Prairie is one of the few metro cities that softens its water at the treatment plant. Here is what the city says, and what it means for your home.

Softened at the plant

The city’s plant lowers hardness from about 21 to 23 grains per gallon in the raw well water to about 5 grains per gallon, and removes iron and manganese at the same time.

You may not need a softener

The city’s FAQ says Eden Prairie residents do not need a water softener and that using one is a personal preference. If you keep one, the city recommends leaving at least 3 grains of hardness so the water doesn’t pull metals from your pipes.

Lead and copper testing

In the city’s 2025 report, none of the 30 homes tested were above the action level for lead or copper. The 90th percentile lead result was under 1 part per billion.

Chlorine and fluoride

The city adds a small amount of chlorine for disinfection and fluoride for dental health before the water leaves the plant.

Sources: City of Eden Prairie Drinking Water FAQ · 2025 Drinking Water Report

Services

Plumbing, Heating and Cooling Services in Eden Prairie

One local team for the systems that keep your Eden Prairie home running. Pick a service to learn more.

Plumbing repair

Leaks, fixtures, faucets, toilets, shut-off valves and repiping.

Plumbing services · General plumbing

Water heaters

Repair, replacement, tankless installs and annual flushing.

Water heater repair · Replacement · Tankless

Water softeners and water quality

Softener repair and installation, plus reverse osmosis for drinking water.

Softener installation · Softener repair · Reverse osmosis

Drains and sewer lines

Drain cleaning, hydro jetting, camera inspections and sewer repair.

Drain cleaning · Sewer camera inspection · Sewer line repair

Furnaces and heating

Furnace repair, replacement and new installs, plus boilers.

Furnace repair · Furnace replacement · Boiler repair

Air conditioning

AC repair, replacement, installation and tune-ups.

AC repair · AC replacement · AC maintenance

Heat pumps and mini-splits

Cold-climate heat pumps and ductless mini-splits for rooms that never feel right.

Heat pump installation · Ductless mini-splits

Emergency service

Burst pipes, no heat, sewer backups and gas line problems.

Emergency plumber · Emergency furnace repair · Gas lines

Common problems

Plumbing and HVAC Problems We See in Eden Prairie Homes

These are the problems Eden Prairie homeowners call us about most, based on our own service records.

A softener you may not need

Because the city already softens the water, an older softener can waste salt and water, or be set too low. We can check the setting, put it on bypass or remove it, and keep your water within the city’s guidance.

Basement drain backups

Washing machines draining back into a basement shower or floor drain usually point to a partly blocked drain line. We clear the line and check the vent when gurgling shows up at other fixtures.

Toilet clogs and sewer smells

A toilet that keeps clogging, or a sewer smell around the base, often comes from a failing wax ring seal or a blockage further down the line. We find the cause before replacing anything.

Home inspection repairs

Buying or selling? Inspection reports here often flag dripping faucets, small leaks, flexible drain piping and double-trapped sinks. We work through the list so you can close on time.

From our records

Recent Brass Tacks Jobs in Eden Prairie

Recent Eden Prairie jobs from our records, with names and addresses left out.

MAY 2026 · EDEN PRAIRIE, 1983 HOME

Washer backing up into the shower

The washing machine was draining back into the basement shower. We cleared the basement drain line.

APR 2026 · EDEN PRAIRIE, 1983 HOME

Clogging toilet and gurgling pipes

An upstairs toilet kept clogging and the pipes gurgled between fixtures. We diagnosed the drain problem.

MAR 2026 · EDEN PRAIRIE, 1989 HOME

Repairs before closing

A buyer’s inspection flagged leaking faucets, a utility room leak, flexible drain piping and double trapping. We worked through the list before closing.

MAR 2026 · EDEN PRAIRIE

Remodel final and two new toilets

Stood for the city’s final inspection on a bathroom remodel and installed two new toilets in the other bathrooms.

JAN 2026 · EDEN PRAIRIE, 1990 HOME

Sewer smell at a toilet

Checked a sewer gas smell at the primary bathroom toilet, a common sign of a failed wax ring seal.

JAN 2026 · EDEN PRAIRIE

Primary bathroom remodel finish

Set and connected the fixtures to finish the plumbing for a primary bathroom remodel.

How it works

How a Brass Tacks Visit Works

Simple, upfront and on your schedule.

01

Book a time

Schedule online or call (612) 888-1234. We give you an arrival window.

02

Find the cause

Your technician diagnoses the problem and explains what they find.

03

Choose your option

You get an upfront price before any work begins, with repair and replacement options when both make sense.

04

Clean, tested work

We finish the job, test it and clean up before we leave.

Financing available

Pay Over Time

Brass Tacks offers financing through GreenSky, so bigger projects like a new furnace, water heater or softener can be paid over time with approved credit. Financing is subject to credit approval and terms offered by participating lenders.

Common Questions

Eden Prairie Plumbing & HVAC FAQs

Yes. We provide plumbing, heating and cooling service to homes throughout Eden Prairie from our shop in Plymouth.
Yes. The city softens its water at the treatment plant, lowering hardness from about 21 to 23 grains per gallon in the raw well water to about 5 grains per gallon.
The city says residents do not need a water softener and that using one is a personal preference. If you keep one, the city recommends leaving at least 3 grains of hardness.
Yes. We can put a softener on bypass, remove it and cap the connections, or adjust the setting if you want to keep it.
Usually because the drain line is partly blocked downstream. We clear the line and check whether a vent problem is causing gurgling at other fixtures.
A failing wax ring seal under the toilet is a common cause. Dry floor drain traps and venting problems can also let sewer gas into the house.
Yes. We rough in and finish plumbing for bathroom remodels and can work alongside your remodeling contractor, including the city’s final inspection.
Yes. We repair leaks, faucets, drain piping and other plumbing items flagged during an inspection, so the sale can move forward.
Yes. We repair and replace furnaces, air conditioners and heat pumps, install ductless mini-splits and offer tune-ups through our Built to Last membership.
Yes. Financing through GreenSky lets you pay over time with approved credit. Visit our financing page for details.
Eden Prairie service

Need a Plumber or HVAC Tech in Eden Prairie?

Tell us what’s going on. We’ll give you an arrival window, explain your options and give you an upfront price before any work begins.