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Customer feedback

Genuine feedback from satisfied clients

Discover why so many trust us for their plumbing & HVAC needs and join our community of happy clients.

Brass Tacks Plumbing BBB Business Review
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Ellie Downs profile picture
Ellie Downs
0 days ago
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I worked with James who was professional, careful and neat. He took great care and effort to avoid having to open up a visible portion of the wall not hidden by the cabinetry.
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Anake Kiatdilokrath profile picture
Anake Kiatdilokrath
0 days ago
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Carl repaired my undermount kitchen sink after it detached from the countertop. Turns out the original installation only used adhesive with no clips to support the sink's weight, which is why it failed over time. Carl applied new adhesive and added a wood support bar underneath for extra reinforcement. He was polite and professional throughout. I also asked him about a gap in the caulking where the tile backsplash meets the counter, and he happily recommended the right caulk to use and walked me through how to apply it. Really appreciated the extra help and the education, not just the fix. Would highly recommend Carl and Brass Tacks Plumbing.
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Eric Chavo profile picture
Eric Chavo
8 days ago
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Carlton was so easy to work with. I’d highly recommend.
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Chris Schmidkamp profile picture
Chris Schmidkamp
9 days ago
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We had a pinhole leak in a copper pipe on our main water line in our mechanical room. Caleb efficiently replaced the impacted section of pipes the same day we called. I like that Brass Tacks was able to quote a price for this work based on a photo I sumbitted by text and completed the work as agreed.
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Daniel Woody profile picture
Daniel Woody
15 days ago
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Prompt professional service
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Pamela White profile picture
Pamela White
16 days ago
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Daniel did a great job. Efficient, informative and helpful. I couldn’t improve on the experience. Thanks so much for responding so quickly to my plumbing issue!!
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Casie Kindl profile picture
Casie Kindl
16 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
James was very professional and prompt. Excellent service. Would definitely recommend to friends and neighbors.
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Andrea Kelley profile picture
Andrea Kelley
20 days ago
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I had James out for a furnace and plumbing inspection. He arrived on time and communicated issues clearly. Some issues were found as I expected with my older home. They were able to do the repairs and replacement the very next day. I would definitely recommend James and Brass Tacks to anyone looking for HVAC or plumbing issues! They helped me with both!
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Brynn Wilson profile picture
Brynn Wilson
26 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Called them on a Friday afternoon to replace our water heater that just went out, and they were at our house within an hour. Super nice technicians and finished the job quickly with good pricing! Will definitely use them again in the future.
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raquel hymon profile picture
raquel hymon
37 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
James was very kind. In patience with my chaotic life: I think I will go with them Brass tanks for HVAC installation
Services Offered

Plumbing, Heating & Cooling Services for West Metro Homes

Brass Tacks Plumbing, Heating & Cooling provides residential plumbing, heating, and cooling services throughout Plymouth, Wayzata, Lake Minnetonka, and the Twin Cities West Metro. From everyday plumbing repairs and water heaters to furnace and air conditioning service, our licensed professionals provide clear recommendations and quality workmanship built to last.

HOMEOWNER FAVORITE

Protect Your Home With The Built to Last Membership

Save hundreds on repairs, prevent unexpected breakdowns, and protect your home year-round.

HVAC technician performing an air conditioner tune-up in a residential home in the Twin Cities.

Maintenance

Plumber discussing repair options and membership savings with a homeowner in a residential kitchen.

Savings

Homeowner using a smartphone to monitor home systems with smart home protection and preventative maintenance services.

Smart Home Protection

OUR EXPERT PLUMBING & HVAC SOLUTIONS

Common Plumbing & HVAC Problems We Fix Fast

If you’re dealing with any of the issues below, our team is ready to help. We proudly serve homeowners in Plymouth, Wayzata, and across the West Metro!

Residential plumber working in Plymouth MN home
Our Honest Diagnostic Process — Section
Our Process

Our Honest Diagnostic Process

Every successful plumbing or HVAC repair starts with an accurate diagnosis. Our technicians inspect the system, identify the root cause, explain your options, complete the approved repair or installation, and verify everything is working properly before we leave your Plymouth home.

1

Inspect

We inspect your plumbing or HVAC system to understand what is happening and look for issues that may be contributing to the problem.

2

Identify

We identify the root cause of the plumbing, heating, or cooling problem instead of simply addressing the symptom.

3

Explain

We explain what we found and walk you through your options clearly before any plumbing or HVAC work begins.

4

Complete

We complete the plumbing or HVAC repair, replacement, or installation you approve with attention to quality and workmanship.

5

Verify

We test the system and verify your plumbing, heating, or cooling equipment is operating properly before we leave your home.

TRUSTED LOCAL PLUMBING & HVAC EXPERTS

Why West Metro Homeowners Choose Brass Tacks

Brass Tacks Plumbing, Heating & Cooling provides professional plumbing and HVAC services for homeowners in Plymouth, Wayzata, and across the West Metro. We combine honest pricing, same-day availability, and high-quality workmanship to deliver a better home service experience.

tankless water heater installation Plymouth mn
Local Plumbing Experts Serving the West Metro

Proudly Serving Wayzata, Plymouth & the West Metro

Brass Tacks Plumbing, Heating & Cooling proudly serves homeowners throughout the West Metro with reliable plumbing and HVAC services. With locations in Plymouth and Wayzata, we’re positioned to respond quickly to homes throughout the area.

HELPFUL ANSWERS FROM YOUR LOCAL PLUMBING & HVAC EXPERTS

Frequently Asked Plumbing & HVAC Questions

We’ve answered some of the most common questions from homeowners in Wayzata, Plymouth, and the West Metro about our services, pricing, and scheduling.

How quickly can you arrive?

We offer fast response and same-day plumbing or HVAC services whenever scheduling allows.

We offer a professional $99 diagnostic service to accurately identify the issue and recommend the best solution for your home. If you move forward with the repair or service, the $99 diagnostic fee is fully waived.

Scheduling service is quick and easy. Simply call our team or book your appointment online, and our plumbers will arrange a convenient time to inspect the problem and provide a solution for your home.

Yes. We provide full-service plumbing and HVAC solutions, including repairs, installations, and system upgrades for homes throughout the West Metro.

Business Hours

Mon-Fri: 8-5PM Sat-Sun: Closed

Phone

Call Now : (612) 888-1234

Email

info@brasstacksplumbing.com

CONTACT US

GET IN TOUCH WITH OUR TEAM

Schedule Plumbing & HVAC Service

Need a trusted plumbing or HVAC professional? Brass Tacks Plumbing, Heating & Cooling proudly serves homeowners in Wayzata, Plymouth, and across the West Metro with fast, reliable service and high-quality workmanship.

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Trusted plumbing services for homeowners in Plymouth, MN. Brass Tacks Plumbing, Heating & Cooling delivers fast, reliable repairs, installations, and honest service you can count on.

Our Services

Phone Number

(612) 888-1234

Email Address:

info@brasstacksplumbing.com

Business Hours

Mon-Fri: 8-5PM
Sat-Sun: Closed

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